About
A passionate and growth-driven DevOps Engineer, recently graduated from the School of Engineering, Cloud Engineering Track at AltSchool Africa. I bring hands-on experience in supporting cloud infrastructure, having worked as a Technical Support Engineer with Tek Experts, where I provided enterprise-level support for Microsoft's Azure line of business. My background combines a strong foundation in cloud services, infrastructure automation, and continuous integration practices. I thrive in fast-paced environments, bridging development and operations to drive efficiency, scalability, and system reliability. I’m keen to expand my impact by contributing to dynamic teams and building innovative, cloud-native solutions.
Education
AltSchool Africa
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Diploma
Cloud Engineering
Microsoft Africa/Elev8 Education
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Training Program
Software Engineering
University of Abuja
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B.Sc
Microbiology
Work
Tek-experts
|Dynamics 365 CRM Applications Support Engineer
Lagos, Lagos, Nigeria
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Summary
Provided expert technical support for Microsoft Dynamics CRM, ensuring seamless system functionality and optimizing user experience for critical business operations.
Highlights
Resolved complex Microsoft Dynamics CRM application issues, improving system uptime and user productivity for critical business functions.
Collaborated cross-functionally with development teams to identify and resolve software bugs, enhancing system stability and user experience.
Managed and tracked support cases to ensure timely resolution, contributing to high customer satisfaction and efficient issue management.
Contributed to successful system upgrades, patches, and maintenance tasks, ensuring optimal CRM performance and security.
Developed and delivered comprehensive training and technical documentation for CRM functionalities, significantly improving end-user adoption and self-service capabilities.
Kia Motors Nigeria
|Digital Marketing Executive
Isolo, Lagos, Nigeria
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Summary
Spearheaded comprehensive digital marketing strategies, significantly enhancing online presence, driving sales growth, and optimizing brand visibility for a leading automotive company.
Highlights
Orchestrated and executed digital marketing strategies that significantly increased online presence and contributed to substantial sales growth through targeted campaigns.
Managed and optimized social media platforms, curating engaging content that boosted audience engagement and expanded brand reach.
Conducted in-depth market research and competitive analysis, identifying key trends and insights that informed data-driven campaign optimization strategies.
Implemented advanced SEO and SEM techniques, significantly improving website ranking on key search engines and increasing organic traffic.
Utilized Google Analytics and other tools to meticulously analyze campaign performance metrics, generating actionable reports that optimized marketing spend and ROI.
Collaborated seamlessly with cross-functional teams, ensuring integrated marketing efforts and consistent brand messaging across all channels.
Explicit Power Solution
|Webmaster
Ikeja, Lagos, Nigeria
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Summary
Led end-to-end web development and design initiatives, enhancing online presence and user experience while maintaining high customer satisfaction for multiple e-commerce properties.
Highlights
Designed and executed original, responsive web properties, enhancing user experience and visual appeal across diverse online platforms.
Developed robust front-end websites using WordPress, HubSpot, HTML, CSS, and JavaScript, ensuring cross-browser compatibility and optimal performance.
Streamlined the conversion of design mockups into fully functional web presences, improving development efficiency and project delivery timelines.
Maintained exceptional customer service ratings for company websites (www.xpelectric.com, www.battery.com.ng), reflecting high user satisfaction and site reliability.
Proactively troubleshot and resolved complex website issues, including scripting and user experience challenges, ensuring minimal downtime and seamless functionality.
Implemented SEO best practices during site design and development, contributing to improved search engine visibility and organic traffic acquisition.
Certificates
Skills
Cloud architecture
Data Analysis & Reporting
Google Analytics, Performance Metrics, Data Visualization, Reporting, SEMRush.
Cloud Platforms
Microsoft Azure, AWS, Cloud Architecture, Microsoft 365.
Software Support
Technical Support, Troubleshooting, System Maintenance, Documentation, Bug Resolution.
References
Available on request
References available upon request.